Terms of Service

These terms govern your use of hadoopt.com and any services we provide unless a signed agreement, statement of work or master services agreement says otherwise. Where a signed agreement conflicts with these terms, the signed agreement prevails.

We provide software engineering services including Odoo ERP implementation and customisation, web and mobile application development, AI development and automation, and ongoing support. The specific scope, deliverables, timeline and fees for any engagement are defined in a written statement of work.

• Work begins once a statement of work is signed and any advance payment is received.
• Scope changes are handled through a written change request, priced before work starts.
• Estimates given before a statement of work are indicative and not binding.

Delivery depends on you providing timely access to stakeholders, data, systems, credentials and approvals. Delays in those inputs move the timeline by at least the length of the delay. You confirm that any data or content you give us is lawful and that you have the right to share it.

• Fees, currency, milestones and invoicing schedule are set out in the statement of work.
• Invoices are payable within 15 days of the invoice date unless agreed otherwise.
• Taxes, third-party licences, cloud costs and paid subscriptions are billed at cost and are not included in our fees unless stated.
• We may suspend work on invoices overdue by more than 30 days, after written notice.

On full payment for an engagement, you own the custom source code, designs and documentation we produce for you. We retain ownership of our pre-existing tools, libraries, frameworks and know-how, and grant you a perpetual, non-exclusive licence to use them as embedded in your deliverables. Third-party and open-source components remain under their own licences. Odoo and other named platforms remain the property of their respective owners.

Each party will protect the other's confidential information, use it only for the engagement, and not disclose it without permission. This obligation continues for three years after the engagement ends, and indefinitely for trade secrets and personal data.

We warrant that services will be performed with reasonable skill and care by qualified people. We will correct defects in delivered work reported within 30 days of the relevant milestone acceptance, at no additional charge. This warranty does not cover issues caused by changes made by you or a third party, by infrastructure outside our control, or by third-party software defects.

Neither party is liable for indirect, incidental or consequential loss, or for loss of profit, revenue or data. Our total aggregate liability for any engagement is limited to the fees paid by you to us under that engagement in the twelve months preceding the claim. Nothing here limits liability that cannot be limited by law.

Either party may terminate an engagement with 30 days' written notice, or immediately for material breach that is not remedied within 15 days of notice. On termination you pay for work completed and committed costs up to the termination date, and we hand over source code, credentials and documentation for work paid for.

Our website links to third-party sites and products, including OrgExp. We are not responsible for their content or terms. Use of a third-party product is governed by that product's own agreement.

These terms are governed by the laws of India. The courts at Coimbatore, Tamil Nadu have exclusive jurisdiction, save that either party may seek injunctive relief in any competent court.